Sharp TV Parts, Repair, Service and Warranty Information
Sharp Service Phone: 1-800-BE-SHARP (237-4277)
Sharp LCD TV Warranty Information
The Sharp Service number is 1-800-237-4277. The warranty is 12 months parts and labor. When you call the service number they will create a case file and give you the information you need. If you have a screen larger than 27 inches, you qualify for in home service. If your TV is 42 inches or larger you do qualify for the Advantage program, which extends the warranty by three months. The program also allows you to receive a loaner TV if needed while yours is being serviced. When I called, the representative was very helpful and extremely nice. I did have to wait about five minutes, but compared to waits with computer companies, this wait wasn’t bad.
Some customers have complained about the lack of customer service with the service centers. Complaints ranged from long wait times on hold to poor service from the service centers. One blogger also complained that the service center in Boston was not centrally located and was not open consistently. All in most of complaints mentioned waiting 2-3 weeks for the service to be completed.