Sony TV Parts, Repair, Service and Warranty Information
Sony LCD TV Warranty Information
The basic warranty covers one year parts and labor. If the TV is 30 inches or larger, you do qualify for in home service. To get the service, call 1-800-222-7669. They will walk you through troubleshooting steps to determine if service is needed. Once that is determined they will provide you with information on contacting the service center. Only an authorized service center can perform the warranty service. When I called I did have to go through several automated menus, but the wait was short and the representative courteous and knowledgeable.